Refund Policy
Information about refunds for TripnetX paid services.
Effective Date: December 8, 2025
Governing Law: State of Washington
This Refund Policy applies to all future paid TripnetX Services.
1. During Alpha/Beta Phases
TripnetX does not charge users.
No refunds apply.
2. Refunds for Paid Subscriptions (Post-Launch)
2.1 First-Time Subscribers
You may request a full refund within 14 days of your initial purchase.
2.2 Renewal Payments
Renewals are non-refundable, except in cases of:
- Billing errors
- Duplicate charges
2.3 No Partial Refunds
TripnetX does not prorate unused time.
3. App Store Purchases
Refund requests must be submitted directly to the Apple App Store, Google Play Store, or other distribution providers.
TripnetX cannot override third-party policies.
4. Refund Request Process
Email: billing@tripnetx.com
Include:
- Name
- Account email
- Date of purchase
- Reason for refund
Processing time: 5–10 business days for eligible refunds.
5. Fraud or Abuse
TripnetX may deny refunds for misuse, improper behavior, or suspected fraud.
If you have questions about this Refund Policy, please contact us at billing@tripnetx.com